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Nondiscrimination, Accessibility, + Language Notice

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Discrimination is Against the Law

Myrtue Medical Center complies with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, disability, religion, age, sexual orientation, gender identity, or inability to pay (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)).

Myrtue Medical Center:

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats
  • Provides free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, please alert a Myrtue Medical Center staff member.

If you believe that we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Jill Mages, Chief Human Resources Officer, 1213 Garfield Ave., Harlan, IA 51537, 712.755.4271. You can file a grievance in person, by mail, or by phone. If you need help filing a grievance, the Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1.800.368.1019, 800.537.7697 (TDD)

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.