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Guidance for Tap Water and Boiled Water

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Guidance for Tap Water and Boiled Water

Due to a fire at the Regional Water main booster station, all customers with accounts using Regional Water beginning with A, C, CO, P, T, W, and K, as well as residents of Panama, Portsmouth, Earling, Minden are on a boil water advisory. This means that there is a possibility that the water from your tap may cause you to be sick.

Boiling your water means that you are bringing your water to a full rolling boil for 1 minute. After boiling, allow the water to cool before use. Boil tap water even if it is filtered. Do not use water from appliances connected to your water line, such as ice and water from your refrigerator.

Centers for Disease Control and Prevention (CDC) guidance for a boil water advisory includes the following:

Tap water

  • Handwashing with soap for at least 20 seconds
  • Bathing and showering-do not swallow water or get it in your eyes
  • Use a dishwasher if the rinse water temperature gets to at least 150 degrees Fahrenheit or you have a sanitize cycle
  • To wash dishes by hand:
    • Wash and rinse the dishes as you normally would using hot water.
    • In a separate basin, add 1 teaspoon of unscented household liquid bleach for each gallon of warm water.
    • Soak the rinsed dishes in the water for at least one minute.
    • Let the dishes air dry completely before using them again.
  • Laundry
    • It is safe to wash clothes as usual
  • Clean toys with bleach water
  • Water plants
  • Water livestock*

Bottled or Boiled water

  • Drinking
  • Preparing and cooking food
  • Brushing teeth
  • Water pets
  • Sanitize baby bottles

If you formula feed your baby, provide ready-to-use formula, if possible.
For more details, please visit the Regional Water Rural Water Association website at or the CDC Water, Sanitation, & Hygiene related emergencies at

Regional water does request that water conservation continues at this time.

*per guidance from regional water